Privacy policy.
How we handle the information you provide when contacting or booking with Bali True Living.
Information we receive
When you contact us or make a booking, we may receive your name, email address, phone number, reservation details and information needed to arrange payment and your stay.
How we use information
We use information to handle reservations and payments, answer enquiries, provide services during your stay and send booking confirmations and related updates. Guest feedback may also help us improve our services.
Booking services and external links
Online booking opens on Cloudbeds. WhatsApp, Google Maps and Instagram also open as separate services when you choose their links. Information you provide to those services is handled under the relevant provider’s privacy policy.
Protection and sharing
We take reasonable security measures to protect personal information from unauthorised access, use or disclosure. Information is not sold and is shared only when needed for booking services or required by law.
Cookies and browser settings
The information pages on this website do not set analytics or advertising cookies. The hosting provider may process technical request data to operate the website. External services you visit may use cookies under their own policies; you can manage these through your browser settings.
Questions and data requests
You can contact us to request access, correction or deletion of your personal information, or to ask about this policy. Please send your enquiry to cs@balitrueliving.com.
Make yourself at home.
Find your room, choose your dates and start planning your stay at Bali True Living.